VMISS忘记用优惠码了怎么办

之前可以工单加，下个月享受

工单能退

只能退款重新买，以前能工单让客户把优惠码加上，现在好像不行了，不过你可以先发工单问问

退了重买

我9929也没填上，准备放生了

申请退款

交了个工单试试了

血亏5块钱就完事儿了，退款要收1 CAD手续费的

工单问问

工单问问吧

工单回我了，说是没法加了，只能退款了

Dear Customer,

We apologize for the inconvenience.

Originally, we allowed our support team to manually add or apply coupon codes to existing orders as a goodwill exception for a small number of customers who had simply forgotten to enter the coupon code during checkout. The intention was to provide additional convenience and flexibility to our customers, which is why we maintained this practice for quite a long time.

However, over time, this goodwill arrangement has unfortunately been repeatedly abused. We have received an increasing number of requests to retroactively add, change, or replace coupon codes after orders have already been placed and processed. This has created a significant amount of additional manual work for our support team and has also led to unnecessary disputes and confusion regarding promotions and pricing.

As a result, we have decided to discontinue this exception. We are no longer able to manually add, modify, or apply coupon codes to orders that have already been placed.

If you would like to use a specific coupon code, you may request a refund/cancellation of the current service, provided that the service is still eligible for a refund under our refund policy, and then place a new order using the desired coupon code during checkout.

Please make sure to review and apply any applicable promotional code before completing your future orders, as discounts cannot be retroactively applied after an order has been processed.

We appreciate your understanding. This policy allows us to maintain a consistent and fair process for all customers while reducing unnecessary manual intervention and potential disputes.

Best regards,

VMISS

发工单，看看能不能把buff加上